Meet the Team
At Empire Hearing & Audiology, we love our team, and we hope you do, too. We pride ourselves on hiring great hearing professionals who love helping patients improve the way they hear the world.
Neal Senglaub, HAD
Hearing Aid Dispenser
Penfield, NY 
Brian Nichols, HIS
Hearing Instrument Specialist
Norwich, NY | Oneonta, NY 
Carolyn M. Genna, Au.D. FAAA
Doctor of Audiology
Williston Park, NY 
Craig Heffron, Au.D.
Doctor of Audiology
East Patchogue, NY | Smithtown, NY 
Jessica Reitz, Au.D., CCC-A
Doctor of Audiology
Troy, NY 
Eric Freeman, BC-HIS
Board Certified Hearing Instrument Specialist
Vestal, NY | Norwich, NY 
Rebecca Falk, Au.D.
Doctor of Audiology
New Hartford, NY | Rome, NY 
Lisa A. Thomas, Au.D., CCC-A
Doctor of Audiology
Liverpool, NY 
Brenda Cervini, HIS
Hearing Instrument Specialist
Webster, NY 
Crystal S. Thomas, HIS
Hearing Instrument Specialist
Liverpool, NY 
Nickolas Sullivan, HIS
Hearing Instrument Specialist
Jamestown, NY | Olean, NY | Westfield, NY 
Carlene Dell, HIS
Hearing Instrument Specialist
Hudson, NY | Greenville, NY 
Melissa Carvin, NYSHAD
New York State Hearing Aid Dispenser
Rochester, NY | Webster, NY 
Katie Duff, Au.D., CCC-A
Doctor of Audiology
East Syracuse, NY 
Amy Wenner, Au.D., CCC-A
Doctor of Audiology
East Syracuse, NY 
Wendi Trousdale, BC-HIS
Board Certified Hearing Instrument Specialist
New Hartford, NY | Rome, NY 
Norm Meci, BC-HIS
Board Certified Hearing Instrument Specialist
Middletown, NY 
Jonathan Di Iorio, HIS
Hearing Instrument Specialist
Newburgh, NY | Harrison, NY 
Kelly L. Thurber, BS, HIS
Hearing Instrument Specialist
Cicero, NY 
Carrie L. Morabito, Au.D.
Doctor of Audiology
Avon, NY | Dansville, NY 
Chris Haacke, HIS
Hearing Instrument Specialist
Amherst, NY | Niagara Falls, NY 
Antoinette Tiberi, BC-HIS
Board Certified Hearing Instrument Specialist
Albany, NY 
Debra L. Sandbrook, BC-HIS
Board Certified Hearing Instrument Specialist
Auburn, NY | East Syracuse, NY 
Jennifer Cook, HIS
Hearing Instrument Specialist
Amherst, NY 
Diana Callesano, Au.D., CCC-A, FAAA
Clinical Audiologist
Woodbury, NY 
Erica Richman, Au.D., CCC-A, FAAA
Clinical Audiologist
Woodbury, NY