Reviews for Empire Hearing & Audiology by AudioNova

Great customer service

Prompt attention to my needs Friendly Personnel Nice waiting room

The entire staff is friendly and knowledgeable

Everything is fine

Good service

been going for years and staff is great. well at my visit staff checked my new insurance and i had a 1775.00 for new aids.

Excellent customer service

Very good, learned alot

Quick, friendly, & professional service

My husband has been looking for hearing aids for a long long time. When we got to Empire Hearing, he finally felt comfortable & well informed enough to actually buying hearing aids! Marissa & Chelcie are the Best. They go above & beyond in every way.

Outstanding Service and products!!

Polite and efficient.

Friendly customer service

Everyone was very pleasant and helpful.

excellent

Very patient and professional. Excellent customer service!

Everyone is so friendly, they really listened to me and addressed all my concerns. Most extensive hearing test I ever had. Found the perfect hearing aids.

Each audiologist at this Hearing Center has been kind and clear. They provide excellent service after you make the initial large investment in a set of hearing aids. They see me regularly every six months (without further charge) for hearing check ups and cleaning and adjustment of my hearing aids.

They are the BEST !! I have sent over 20 people to them and will send many many more

I go in to see Hearing Health professionals every six months. As always, everyone in the office is pleasant, personable and professional. They know what they are doing and I trust in their service and recommendations. I donu2019t remember how I stumbled on to this office as itu2019s been a few years, but I will definitely be staying with them.

Very efficient

great service

The service was great, and the people had such personable spirits.

Great service

Great customer service!ud83dudc4d

I had the most enjoyable time the staff was friendly and courteous to me I would recommend them to family and friends

Very nice and helpful. Very professional

Was an easy appointment in which all staff seemed to care about me and how I felt. Highly recommend.

I went in for a Routine cleaning of my hearing aids and a hearing test. I didnu2019t have a hearing test so it was rescheduled to a different date that fits into my schedule. It was so nice of the office to do this for me so I didnu2019t have more conflicts with my work schedule. Thank you so much!

Great place.

It was a very good experience

Great experience and friendly atmosphere

very professional and always feel comfortable with Debra

Organized and smooth service. All questions well answered.

Pleasant, efficient staff Short wait times

everyone there is very nice and very helpfull

everyone there was very nice and did a great job Thank You

Everything was explained fully and Deb helped me get going with my hearing aids. Chelcie explained all the financial information fully and answered all my questions. Would I recommend this Empire office? Of course.

Very accommodating.

Best eye exam I ever had. She washed, dried and pressed my hearing aids Not only do they work better but they look good too now

Great customer service

Everyone in the office from Chelsea and Debra to the audiologist were so friendly, personable and professional, I felt totally informed and comfortable with my new hearing aids.

My experience @ empire, hearing, and audiology was definitely a five star experience because everyone was extremely helpful, courteous very professional at what they do !! Thank you very much

Very compassionate and thorough clinical review from Dr. Sandbrook!

The entire process is enjoyable and met with kind and courteous help! They are fantastic at what they do.

I HAD A SHORT WAIT TIME. MY HEARING AIDES WERE CHECKED, AND CLEANED. EVERYONE WAS VERY FRIENDLY. CUSTOMER SERVICE WAS GREAT.

Deb is wonderful! So patient and helpful!

Outstanding Thank YOU !

What I really liked was the honesty of The specialist. I was pretty sure of the outcome knowing my situation and history of a health teacher. He was very honest and that was worth it all.

Took extra time to make sure my phone was updated to my hearing aids and doing my hearing exam.

Great service and everyone was so pleasant!!

They are friendly and courteous, they made sure that they knew what my needs were and they are able to help me out.

Knowledgeable staff. Very thorough explanation of the hearing aids how to use and care for them.

My experience at Empire Hearing&Audiolgy was extremely enjoyable everyone was very helpful and friendly they make you feel comfortable and I came away with the feeling that generally care about you as a person and I would definitely recommend them to my family and friends

Very helpful!

fast, friendly, and efficient!

Pleasant, professional and explained everything clearly.

Friendly knowledgeable people.

Great people!

Great service, friendly people.

My visit to the Auburn office was totally 5 star. Chelicerae @ reception window was professional & personable. My exam & product information was handled at 5 star level by Debra. I would recommend to family and friends.

Great, compassionate staff who were efficient and informative. Very thorough and comprehensive approach to treatment.

Excellent people and you always receive excellent treatment!

Excellent customer relations and quick turn-around time on hearing aid services impressed me.

I was pleased and was made to feel comfortable with hearing assessment. I would recommend Empire to anyone that needs an assessment

Unfortunately canu2019t do anything with my tendinitisu2026hearing is good u2026

Debra and Josh are very caring and professional. The administrative assistant, Chelsea, is very patient and was willing to go above her duties and walked me out of the office because of my fear of falling on ice. I am very impressed with the professionalism of your newest member of the Auburn staff. It is also nice to know that your Auburn office will be open 5 days a week.

Wonderful experience, I would recommend highly to family and friends.

I was impressed with the amount of information that I was given as well as the concern to make sure that the hearing aids work to their best abilities.

Everyone was excellent. Treated me with the up most respect and helped me threw my hearing issues and itu2019s so nice to hear again

thankyou for the sound its sooooo. good!

I have had my second hearing assessment in two years. The process was thorough and the results were explained well. I trust this place and their clinical expertise.

Very impressive answered all my questions I'm very happy

My mom experience was outstanding!! Everyone was so friendly and attentive to her needs! I would highly recommend!!

I have always received outstanding service from Empire Hearing & Audiology. I would recommend that you consider them for the services they provide.

They take great care with my husband an there very sweet kind they make you feel so special GREAT PLACE

A wonderful experience from the minute I walked through the door. It had been since school in the 1970's when my hearing was tested last so it was a true Blessed experience. The care was exceptional and I would recommend it to everyone

Thorough testing, exceptional guidance through the startup process always delivered with consideration and professional care. I recommend Empire Hearing without reservation.

Outstanding and professional services !

Empire hearing was a friendly and helpful place with complete explanations and outstanding service

Never had any problems with anything!They are always accommodating and welcoming!

Great staff and service. u2014u2014-

I never really knew what I was missing until I started wearing my hearing aids. These are the best things that happened to me in many years. I hate taking them out at night. They are very comfortable and very discrete. Thank you Hearing Health USA!

Very professional

Very good experience and explanation of the test results and past test results.

Very pleasant and knowledgeable staff who sincerely care. My family goes here. I recommend them.

Quick and easy testing and hearing aide fitting. Pleasant and knowledgeable staff.

Everyone is both friendly and very competent. Great people to deal with!