Hearing Help is now part of the Empire Hearing & Audiology family
- Expanded product offerings, services and locations to serve you
- New pricing and financing options
- Increased support, training and ongoing education
Hearing Help, Greece
Rochester, NY 14626
Tues/Wed: By Appointment Only
- In Person
Additional Clinic Details
New Name, Same Quality Care
Hearing Help is now part of the Empire Hearing & Audiology family. While our name may be changing, our commitment to providing premium hearing care to our patients has not changed. We look forward to continuing to serve the area and to seeing our existing patients as well as welcoming new patients to our practice.
Offering Telehealth and Virtual Services
At Empire Hearing & Audiology, we offer telehealth services to those “snowbirds” who travel outside of our area or simply can’t make it in to our clinic. Telehealth is also available to those who are not comfortable or unable to leave their home at this time.
First visit? What to expect
See what our patients say
Paul MartinI think the tests and interviews following the test made me more aware of my hearing problem than when I had entered. I did not think hearing aids would a financial possibility for me. However, I was provided wrong and will start hearing again next Monday. Thank you to everyone that made this possible.
Lori GittensThey are very friendly and explain every step as you go. Are very willing and able to explain any questions you might have and will share results with you, your primary physician and any family members you wish. They also do not push products on you that you do not need, which is very refreshing! This was an overall pleasant experience.
Steve KozloskiVery friendly atmosphere, I was kinda apprehensive about what would happen, very informative and was put at ease. Found out my hearing was worse than I thought, and left there very comfortable with the decision I had made to get hearing aids. Now I can't wait to get them.
Meet the team
Frequently asked questions
Can you bill wax removal to my insurance?
Audiologist and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.
How do I properly insert my hearing protection devices?
Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.
For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.
For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.
How is custom hearing protection different from non-custom hearing protection?
Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.