Hearcare Hearing Center is now part of the Empire Hearing & Audiology family
- Expanded product offerings, services and locations to serve you
- New pricing and financing options
- Increased support, training and ongoing education
Hearcare Hearing Center, Penfield
Penfield, NY 14526
- In Person
Additional Clinic Details
New Name, Same Quality Care
Hearcare Hearing Center is now part of the Empire Hearing & Audiology family. While our name may be changing, our commitment to providing premium hearing care to our patients has not changed. We look forward to continuing to serve the area and to seeing our existing patients as well as welcoming new patients to our practice.
Offering Telehealth and Virtual Services
At Empire Hearing & Audiology, we offer telehealth services to those “snowbirds” who travel outside of our area or simply can’t make it in to our clinic. Telehealth is also available to those who are not comfortable or unable to leave their home at this time.
First visit? What to expect
See what our patients say
Ronald AngerhoferExcellent testing and fantastic at explaining results and appropriate remedy to solve problems with my hearing. Excellent demonstration of hearing aid and explaining functions and application. Simply great service.
Heinrich FischerExtremely professional, explained the options available, the details thereof and answered my all questions. Very comfortable atmosphere, excellent follow through.
Tom TullarNeal and the office staff and very helpful and knowledgeable. They are small enough that it is easy to get an appointment but large enough to have good business hours and the latest technology. I love my hearing aids and wished I had gotten them sooner. I am only 60 yrs old so on the "young" side of the customer base but having the hearing aids has greatly enhanced my life. No need to hesitate, give them a call!
Meet the team
Frequently asked questions
Can you bill wax removal to my insurance?
Audiologists and Hearing Care providers cannot bill insurance for cerumen (wax) removal, however we are trained and experienced in performing these services. We bill a nominal office visit fee for these services.
How do I properly insert my hearing protection devices?
Some hearing protection devices are marked red (right) and blue (left). If they are not marked, they are not side specific.
For custom products: Slide the thinner side into your ear canal and twist the plug until it fits comfortably in the ear. Pull up from the top of the ear, to straighten the ear canal, as you push the ear mold into the ear.
For non-custom products: Slide the thinner side into your ear canal and pull up from the top of the ear, to straighten the ear canal, as you push the ear plug into the ear. If you are using a foam plug, tightly squeeze and roll it before putting in the ear canal.
How is custom hearing protection different from non-custom hearing protection?
Custom hearing protection is modeled after an impression taken of the ear. This will provide the best and most comfortable fit in the ear, which will eliminate ear pain or soreness that can occur with non-custom products. Custom hearing protection also provides a tight seal in the ear that prevents the unwanted high-level noise to leak into the ear.